Our Response to Coronavirus
31 March 2022
We understand that some people may feel anxious about returning to public spaces. There are some great tips on how to manage COVID related anxiety and worry from the NHS here.
In order to comply with the requirements of the Society Of London Theatre & UK Theatre's 'See It Safely' marque, we ask that you observe the following steps that we are taking to protect you, our volunteer staff and our performers:
Please do not attend the venue if you:
- believe you may be infected with COVID-19;
- are currently experiencing symptoms;
- have been in close proximity to anyone who has recently experienced symptoms.
- Will I need a face covering?
- The law no longer requires you to wear a mask, however we suggest that you might like to continue to wear one for the benefit of yourself, our volunteer staff and other visitors.
- Do I need to sanitise my hands?
- Yes we ask that you sanitise your hands as you enter the building and do so again after touching objects and surfaces.
- Will I have my temperature checked?
- We are no longer conducting temperature checks.
- What are the social distancing rules?
- Although for some events we might be operating at full capacity, we ask you to maintain a safe social distance where possible when queuing to take your seats and when moving around the theatre. Remember that we suggest that you wear a face covering whilst in the auditorium.
- Will I be able to buy interval refreshments?
- As you enter the venue, you will be able to purchase drinks and order interval drinks. Confectionery will be on sale. We would prefer it if transactions were cashless.
- How will my ticket work?
- The majority of tickets will be e-ticket or print-at-home tickets. This will allow us to let you enter our venue more easily, minimise the amount of time you may have to queue, and reduce contact with the front of house team.
- What should I bring?
- Please keep your belongings to a minimum and with you at all times.
- What else are you doing?
- To keep you safe, we will be cleaning our venue before every performance and regularly disinfecting. Please use the hand sanitiser stations when you enter and exit the theatre. We will also be ventilating the building regularly, this may mean that the temperature drops during any interval.
- What happens if I feel ill and can’t use my ticket?
- We will be ensuring that you have maximum flexibility by allowing tickets to be exchanged up to 24 hours prior to the performance – so if someone in your party feels ill, there’s no need to worry.
Thank you so much for your cooperation.
Health & Safety Responsible Person
Thame Players Theatre